!!!!!PLEASE READ THE FULL JOB DESCRIPTION CAREFULLY BEFORE APPLYING. ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED!!!!!
He/ She shall act as a point of contact for all matters specific to the assigned accounts to build and maintain strong, long-lasting customer relationships. Representing the entire agency, the position will establish, maintain, and nurture business relationships amongst existing clients by providing satisfying and engaging products and services on a long-term basis.
Accountabilities
- Gathers all relevant information from the client and crafts an accurate brief for the agency
- Answers/responds to client queries within 24 hours from receipt of email
- Manages progress and ensures that projects are on time
- Properly works client budgets to ensure that it is utilized efficiently
- Leads in pitching new ideas to current clients
- Collaborates with teammates and other agency departments
- Be up-to-date with the latest events that are relevant to your clients
- Share best practices to other members of the Accounts team
Requirements
- Minimum of 3 years experience (Non-Negotiable) in accounts/ relationship management
- Minimum of 3 years experience (Non-Negotiable) in working with an advertising agency
- Exceptional communication, presentation, and analytical skills that demonstrate the ability to present and influence key stakeholders at all levels of the organization
- Experience delivering client-focused solutions to customer needs
- Ability to juggle multiple account management projects at a time, while maintaining sharp attention to details
- Knowledge of Digital Marketing is a huge plus
- Must be amenable to working in a hybrid set-up