Digital Senior Account Manager

Full time
Makati, Metro Manila, Philippines

!!!!!PLEASE READ THE FULL JOB DESCRIPTION CAREFULLY BEFORE APPLYING. ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED!!!!!

He/ She shall act as a point of contact for all matters specific to the assigned accounts to build and maintain strong, long-lasting customer relationships. Representing the entire agency, the position will establish, maintain, and nurture business relationships amongst existing clients by providing satisfying and engaging products and services on a long-term basis.

Accountabilities

  • Gathers all relevant information from the client and crafts an accurate brief for the agency
  • Answers/responds to client queries within 24 hours from receipt of email
  • Manages progress and ensures that projects are on time
  • Properly works client budgets to ensure that it is utilized efficiently
  • Leads in pitching new ideas to current clients
  • Collaborates with teammates and other agency departments
  • Be up-to-date with the latest events that are relevant to your clients
  • Share best practices to other members of the Accounts team

Requirements

  • Minimum of 3 years experience (Non-Negotiable) in accounts/ relationship management
  • Minimum of 3 years experience (Non-Negotiable) in working with an advertising agency
  • Exceptional communication, presentation, and analytical skills that demonstrate the ability to present and influence key stakeholders at all levels of the organization
  • Experience delivering client-focused solutions to customer needs
  • Ability to juggle multiple account management projects at a time, while maintaining sharp attention to details
  • Knowledge of Digital Marketing is a huge plus
  • Must be amenable to working in a hybrid set-up
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