Onshore Sales Representative

Full time
Makati, Metro Manila, Philippines

The Onshore Sales Representative has a responsibility for maintaining and growing revenue performance, working with new and prospective clients from the US and build long-term, high-value profitable relationships in the industry.

This role is expected to achieve maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by effectively selling the services by securing new business accounts/customers.

Core Functions:

  • Promotes/sells/secures projects or opportunities from new and prospective customers through a relationship-based approach
  • Discusses/demonstrates services to potential customers and assists them in selecting those best suited to their needs
  • Establishes and develops business relationships with prospective customers in the assigned territory/market segment to generate new business for the services
  • Makes phone/VOIP calls, email communication, and presentations to prospective customers
  • Researches sources for developing prospective customers and for information to determine their potential
  • Develops clear and effective written proposals/quotations for prospective customers
  • Coordinates sales effort with marketing, sales management, accounting, service delivery groups to align BD goals with business requirements and to support the implementation of an integrated approach to sales growth
  • Analyzes the territory/market's potential and determines the value of prospective customers value to the organization
  • Utilizes the Sales Playbook and filter prospective customers using the company's Client Profile
  • Manages a sales pipeline and reports regularly on performance
  • Efficiently uses sales tool to manage conversions
  • Manages own time effectively to ensure it is used wisely to best effect to optimize revenues and opportunities
  • Participate in trade shows, conferences, and conventions, if need be


  • At least two years of sales experience in the BPO, Contact Centre, KPO, Finance/Insurance, and/or Digital Marketing industries
  • Prior sales target ownership/accountability
  • Client Relationship (Account) Management/Customer Service experience


  • Driven - Has a sense of urgency and a need to accomplish the task at hand
  • Confident - Believes in own abilities and can handle rejection
  • Outgoing - Projects a great first impression and is energized by social interactions
  • Assertive - Effectively controls interactions and doesn’t cave in easily
  • Funny - Engages customer emotions, is likable and memorable
  • Structured - Leads the customer through the process, is organized and follows through
  • Relational - Cares about the customer/person, not just the sale; effectively identifies customer needs
  • Focused - Doesn’t get sidetracked; knows the final destination


  • Does not take “no” personally
  • Take 100% responsibility for results
  • Has above-average ambition, empathy, willpower, and determination
  • Intensely goal-oriented
  • Can easily approach strangers


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